Terms and Conditions

1. Products are offered for purchase on this site according to terms and conditions valid at the time of purchase. Orders and purchases on this site are considered an agreement to the conditions stated in this policy.

The company reserves the right to change terms and conditions at any time at its own discretion. Changes will only be valid from the time they are posted on the website.

2. The company has full ownership of intellectual property of the site and its content including trademarks, site design, software, applications, text, pictures and all other content. The use of trademarks and/or pictures and associated content from this site is prohibited including duplication, distribution, etc.

3. Products on the site are sold as is.

4. The company is entitled to correct or change product descriptions in the event of error or incompatibility.

5. Products offered for purchase on the site are intended for personal, not commercial use. The company is entitled to reject any order in the event of substantive concern that it was placed for commercial purposes.
Regular sale

6. Sales are conducted in limited quantities at a predetermined price, and are subject to existing inventory. Prices are in ILS and include VAT, as is charged by law for the listed product.

7. In the event of a rare error in the price listed on the site, the company is entitled to offer a product at the correct price or to reject the sale.

8. If the product ordered is missing from the company’s inventory, despite conditions stated on the site, the customer will be offered an estimated date for the arrival of the product. The customer is entitled to either cancel the order at his discretion or to wait for it to arrive. In any case, the customer will not be entitled to compensation. Despite the aforementioned, if a product is missing from inventory, the company is entitled to cancel the order and to refund payment to the customer, but the customer will not be entitled to compensation.

9. At any time and at its own discretion, the company is entitled to offer products available on the site at a reduced price or to issue various rewards such as coupons. Coupons can be redeemed according to instructions stated on the site. Discounted sales are final and are not subject to cancellation or exchange, excluding instances of defective products. Cancellation resulting from a defective product will obligate the customer to return any rewards granted with the purchase.

10. To complete a purchase on the site, the customer must fill in their details on the order form including their name, phone number, address, email address, and other details required on the form.

11. If a customer submits false details, the company is entitled to cancel the order and to charge shipping if the product was sent to a false (incorrect) address.

12. Payment for products ordered on the site will be made with a credit card valid in Israel that carries the customer’s name alone.

13. Delayed deliveries for any reason will not afford the client compensation, monetary or otherwise, excluding the customer’s right to cancel the order according to details stated in this agreement.

14. The customer is entitled to pick up the product from the company offices if this preference is stated in the order. Orders that are picked up are not subject to shipping fees, but no additional discount will be offered.

15. By law, the customer is entitled to cancel the order according to Consumer Protection Law 5741-1981. Orders can be cancelled within 14 days of receipt of product or disclosure contract, whichever is later, by notifying the company in writing.

16. The company will refund the customer in full within 14 days of receipt of the returned product unused in its original packaging. Payment will only be refunded to the credit card used for the purchase.

17. The company is entitled to cancel the order in any of the following instances:
If the customer acted in opposition to the instructions laid out in this policy
If the customer deliberately submitted false details
If the customer used services on the site for purposes against Israeli law or in order to facilitate, aid, or advance illegal activity
If the customer owes the company money and did not pay off the debt by the due date
If the customer’s credit card is blocked or restricted in any way
If the order cannot be delivered to the address stated in the order
If products are unavailable
If there is a serious typing error in the product price or description
If there is a communication mishap or a technical problem impeding proper use of the site
If there are extraordinary circumstances, war, terror, or any other circumstance that may hinder sale processing
In case of double orders.

18. In the event of incompatibility between the product and its details as conveyed to the customer at the time of purchase, the customer is entitled to a suitable replacement at no cost. The customer waives this right if they do not notify the company within one month from having discovered the incompatibility. The company will bear responsibility when incompatibility is disclosed within two years of receipt of product. The company will not bear responsibility for the disclosed incompatibility two years after receipt of product.

19. Information security on the site meets high online information security standards. The site is compliant with PCI DSS standards by which users are immediately redirected to the site of a secure clearing house to submit payment, ensuring that the customer’s details are not saved on the site’s servers. This prevents any third party from gaining access to customers’ credit card details.

20. The company respects the privacy of its customers. Under no circumstances will the company share customers’ personal information with a third party, excluding instances where this is essential for filling the order or to facilitate delivery.

21. For transaction and information security, the site’s system collects and analyzes users’ IPs. This enables tracking and investigation of illegal activity and protects against attempts at deceit and fraud.

22. Information received with product purchases will solely serve to complete the order. Information will not be shared with any third party excluding instances where this is essential for completing the order (credit card company, delivery company).